Is AI Responsible for Recent Ad Industry Job Losses?
Despite bullish ad revenue forecasts and growth, the US advertising industry is losing jobs. Is AI already playing a role in reshaping its workforce?
Gen Z: A Generation of 'AI-Preneurs'
Is AI driving a fundamental change in how we work? It seems to be for Gen Z.
Legal AI Still in 'Caveat Emptor' Phase
A large percentage of attorneys and law firms are already using AI to varying degrees. The momentum is there and the opportunity is significant but there are still some thorny questions to resolve.
What We've Learned So Far
Observations, lessons and recommendations from our research in 1H 2024.
How AI Is Changing Dentistry: Dr. Cooper Differding Interview
New AI-powered software offers multiple benefits to dentists and patients, but also carries some risks.
Local Business Interview: Bruce Plotkin, Professional Photographer
Digital technology has dramatically changed professional photography. AI will change it again.
Build, Buy or AI?
Will AI put the squeeze on SaaS revenue growth?
Local Business Interview: Bill Wallace, Co-Owner West Coast Diesels
Bill Wallace is an early ChatGPT adopter. He uses it to create marketing content, generate employee procedures manuals and sees many more use cases to improve efficiency and productivity across his businesses.
Local Business Interview: Jonathan Luster, President Second Home Care
Jon Luster is a sophisticated local business operator who relies heavily on SaaS tools, selectively uses digital marketing, largely ignores reviews and is ambivalent about AI.
The Biggest SaaS Influencers: 'Customers'
Forty percent of US local businesses cited "customers" as the most influential factor in their software and technology buying decisions
