Build, Buy or AI?
Will AI put the squeeze on SaaS revenue growth?
Local Business Interview: Bill Wallace, Co-Owner West Coast Diesels
Bill Wallace is an early ChatGPT adopter. He uses it to create marketing content, generate employee procedures manuals and sees many more use cases to improve efficiency and productivity across his businesses.
Local Business Interview: Jonathan Luster, President Second Home Care
Jon Luster is a sophisticated local business operator who relies heavily on SaaS tools, selectively uses digital marketing, largely ignores reviews and is ambivalent about AI.
The Biggest SaaS Influencers: 'Customers'
Forty percent of US local businesses cited "customers" as the most influential factor in their software and technology buying decisions