Jun 21, 2024 5 min read Analysis Build, Buy or AI? Will AI put the squeeze on SaaS revenue growth? This post is for paying subscribers only Subscribe now Already have an account? Sign in
Apr 16 Google vs. ChatGPT: Are People Really Switching or What? How can we reconcile search volume growth with survey data that clearly shows consumer behavior is changing? Apr 16, 2025 11 min read
Apr 14 Search vs. AI: Where Are We? The recording and slides from our most recent group call on search & AI adoption. Apr 14, 2025 1 min read
Mar 06 First Look at Google's 'AI Mode' Though it's early, AI Mode feels like a consequential step into the next major chapter of Google Search. Mar 6, 2025 5 min read
Feb 19 Customer Service Leads AI Deployment Among Home Services Franchisees An analysis of the results of our Home Services franchisee survey, with a link to the slide presentation. Feb 19, 2025 7 min read
Jan 24 Smooth Operator: OpenAI's Agent Finally Arrives OpenAI unveiled its long-anticipated autonomous agent, Operator. Combined with ChatGPT it represents a potent challenge to Google. Jan 24, 2025 4 min read