Jun 21, 2024 5 min read Analysis Build, Buy or AI? Will AI put the squeeze on SaaS revenue growth? This post is for paying subscribers only Subscribe now Already have an account? Sign in
Mar 06 First Look at Google's 'AI Mode' Though it's early, AI Mode feels like a consequential step into the next major chapter of Google Search. Mar 6, 2025 5 min read
Feb 19 Customer Service Leads AI Deployment Among Home Services Franchisees An analysis of the results of our Home Services franchisee survey, with a link to the slide presentation. Feb 19, 2025 7 min read
Jan 24 Smooth Operator: OpenAI's Agent Finally Arrives OpenAI unveiled its long-anticipated autonomous agent, Operator. Combined with ChatGPT it represents a potent challenge to Google. Jan 24, 2025 4 min read
Dec 24 What Heavy AI Users Can Tell Us About the Future of Search Dialog's consumer survey reveals a fluid and a rapidly evolving relationship between AI and search. Dec 24, 2024 6 min read