Dialog Year in Review, Outlook 2025
What we learned from the data in 2024 and what we think is in store for 2025.
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Apr
14
Search vs. AI: Where Are We?
The recording and slides from our most recent group call on search & AI adoption.
1 min read
Apr
09
Google vs. ChatGPT: Are People Really Switching or What?
How can we reconcile search volume growth with survey data that clearly shows consumer behavior is changing?
11 min read
Mar
06
First Look at Google's 'AI Mode'
Though it's early, AI Mode feels like a consequential step into the next major chapter of Google Search.
5 min read
Feb
19
Customer Service Leads AI Deployment Among Home Services Franchisees
An analysis of the results of our Home Services franchisee survey, with a link to the slide presentation.
7 min read
Jan
24
Smooth Operator: OpenAI's Agent Finally Arrives
OpenAI unveiled its long-anticipated autonomous agent, Operator. Combined with ChatGPT it represents a potent challenge to Google.
4 min read