Gusto's New HR Assistant Gus
The HR software platform's new AI tool points the way toward a next generation of assistants that don't merely simplify software but operate as a kind of business companion or coach.
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Mar
06
First Look at Google's 'AI Mode'
Though it's early, AI Mode feels like a consequential step into the next major chapter of Google Search.
5 min read
Feb
19
Customer Service Leads AI Deployment Among Home Services Franchisees
An analysis of the results of our Home Services franchisee survey, with a link to the slide presentation.
7 min read
Jan
24
Smooth Operator: OpenAI's Agent Finally Arrives
OpenAI unveiled its long-anticipated autonomous agent, Operator. Combined with ChatGPT it represents a potent challenge to Google.
4 min read
Dec
31
Dialog Year in Review, Outlook 2025
2 min read
Dec
24
What Heavy AI Users Can Tell Us About the Future of Search
Dialog's consumer survey reveals a fluid and a rapidly evolving relationship between AI and search.
6 min read