Gusto's New HR Assistant Gus
The HR software platform's new AI tool points the way toward a next generation of assistants that don't merely simplify software but operate as a kind of business companion or coach.
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19
Customer Service Leads AI Deployment Among Home Services Franchisees
An analysis of the results of our Home Services franchisee survey, with a link to the slide presentation.
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Jan
24
Smooth Operator: OpenAI's Agent Finally Arrives
OpenAI unveiled its long-anticipated autonomous agent, Operator. Combined with ChatGPT it represents a potent challenge to Google.
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Dec
31
Dialog Year in Review, Outlook 2025
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Dec
24
What Heavy AI Users Can Tell Us About the Future of Search
Dialog's consumer survey reveals a fluid and a rapidly evolving relationship between AI and search.
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Dec
16
ServiceTitan's Success Formula
Enthusiastic investor response is based on a very significant market opportunity, strong revenue growth, deep domain expertise, an end-to-end platform and AI.
5 min read