Local Business Interview: Bill Wallace, Co-Owner West Coast Diesels

In April we spoke with Bill Wallace, co-owner of West Coast Diesels,  a diesel engine repair business established in 2011 and based in Santa Rosa, CA. He also runs BW Builder, a construction consulting firm and West Coast Fundamentals, a nonprofit seeking to promote trade careers for young people.

AI: Growing Array of Use Cases

Bill Wallace began using AI (ChatGPT) around mid-2023. He uses it primarily to create marketing content and improve his copywriting. He also uses it to create procedures manuals and related documentation, such as employee handbooks. Wallace sees significant potential for AI to help streamline technician documentation, reducing the time spent on paperwork from an hour to a few minutes. He hopes AI will evolve into a true personal assistant capable of handling a wider range of tasks. He has also utilized AI for data analysis and creating forms in his construction consulting related work.