Latest Content

Mar
29
SMB Interviews: 100% Awareness, Excitement about AI

SMB Interviews: 100% Awareness, Excitement about AI

The small business world has probably never embraced a new technology as quickly or enthusiastically as they have with AI.
8 min read
Mar
20
Local Business Interview: Alex Hagan, CEO DriveSavers

Local Business Interview: Alex Hagan, CEO DriveSavers

Alex Hagan runs DriveSavers, a company based in Northern California with 70+ employees. Founded in 1985, it's one of the more digitally sophisticated local businesses we've encountered so far.
2 min read
Mar
18
Dialog Update

Dialog Update

New site, new content and our next survey.
2 min read
Mar
14
The Biggest SaaS Influencers: 'Customers'

The Biggest SaaS Influencers: 'Customers'

Forty percent of US local businesses cited "customers" as the most influential factor in their software and technology buying decisions
5 min read
Mar
11
Vertical Segmentation of the Survey Data

Vertical Segmentation of the Survey Data

Vertical analysis of our December 2023 survey of 1,000 local business decision-makers.
1 min read
Mar
10
Early Findings from Dialog’s Initial Quantitative Survey

Early Findings from Dialog’s Initial Quantitative Survey

The survey was conducted in late December - early January. It had 45+ questions on business outlook, marketing practices, software adoption, sales/support and AI.
1 min read
Mar
09
SMB Q4 Survey Complete Data

SMB Q4 Survey Complete Data

This is the full data set from our December 2023 survey of 1,000 local business decision-makers but without segmentation.