INSIGHTS & DATA

INSIGHTS & DATA

Data and analysis at the intersection of AI, SaaS & Local.
Apr
16
Google vs. ChatGPT: Are People Really Switching or What?

Google vs. ChatGPT: Are People Really Switching or What?

How can we reconcile search volume growth with survey data that clearly shows consumer behavior is changing?
11 min read
Apr
14
Search vs. AI: Where Are We?

Search vs. AI: Where Are We?

The recording and slides from our most recent group call on search & AI adoption.
1 min read
Feb
19
Customer Service Leads AI Deployment Among Home Services Franchisees

Customer Service Leads AI Deployment Among Home Services Franchisees

An analysis of the results of our Home Services franchisee survey, with a link to the slide presentation.
7 min read
Dec
31
Dialog Year in Review, Outlook 2025

Dialog Year in Review, Outlook 2025

2 min read
Dec
24
What Heavy AI Users Can Tell Us About the Future of Search

What Heavy AI Users Can Tell Us About the Future of Search

Dialog's consumer survey reveals a fluid and a rapidly evolving relationship between AI and search.
6 min read
Dec
09
AI vs. Search: New Consumer Survey Findings

AI vs. Search: New Consumer Survey Findings

A majority of respondents believe AI will replace traditional search within 3 years.
1 min read
Nov
22
SMB Q3 Survey Complete Data

SMB Q3 Survey Complete Data

This is the complete data set from our October survey of 1,500 small businesses without segmentation.
1 min read
Oct
31
Halloween Surprise: SearchGPT Is Live

Halloween Surprise: SearchGPT Is Live

SearchGPT has now been integrated into ChatGPT, making both stronger in the process.
6 min read
Oct
16
How Daisy Is Using AI to Make Its Franchise Business Bloom

How Daisy Is Using AI to Make Its Franchise Business Bloom

The smart home integrator is on track to reach $100 million ARR and is aiming for $1 billion with AI at the center of the stack.
3 min read
Oct
14
Home Services AI, ChatGPT 8%, SMB Lead Laggards

Home Services AI, ChatGPT 8%, SMB Lead Laggards

Dialog: Exchange Number 3
5 min read
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